We've done our best to keep these criteria in mind while curating this list. All the best form builders should have live customer support (with humans, not bots), and a comprehensive Help Center for additional resources.
Is there active customer support? There's little worse than getting stuck with a new software, and not being able to find an answer to your problems. Does it connect to your existing tools? Forms are at their best when they can connect to your favourite apps, to automate workflows, and cut down on manual data entry (think things like sharing data to Google Sheets, or entering lead data into Mailchimp). Having forms that look compelling are important for completion rates, and brand consistency. 
Can you customise the design? Ideally you want a form app that makes it easy to tweak colors, fonts, images, UI, and overall branding. You want to be able to create and edit forms easily, and have access to templates to make the process faster. Is the form building experience simple? You probably don't want to spend a tonne of time building forms. Does the pricing meet your needs? Some form builders are completely free, while others have a monthly fee that varies according to the number of features you want access to. As we were researching and testing these tools, we settled on five key criteria that we believe you should consider when looking for your ideal app. What should you look for in an online form builder?Īround here, we spend a lot of time thinking about what goes into a great online form builder. In this article we'll cover their key features, to help you find the best pick. With that mind, we've curated a list of the ten best online form builders across a variety of use cases. That can make it difficult to know what you need out of a form making tool, particularly when at first glance, most of them look basically the same. Though, as important as they are, when it comes to online form building apps, you probably don't think much about them until you actually need one. They are the easiest way to collect feedback, gather data, and get real insights from your customers, clients, colleagues, or anyone else whose opinions you value. Forms and surveys are an often overlooked, yet integral, part of any business.
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